Create your account in less than a minute.

1. Go to Login / Register in our website.
2. Enter your personal data and submit the form.
3. We’ll send a verification email to complete your registration.

Don’t worry. If you forgot your password, you can reset it by clicking on the Forgot Password option in the Log In box. We will send you an email with the link to reset your password.

No problem. You’re welcome to shop on our website as a guest.

• Click on your preferred product and review the product details.
• Click Add to Cart.
• Proceed to the Checkout page and choose your delivery method and enter your contact details, complete delivery address, and preferred payment method.
• Once you’re all set, submit your order to finalize your purchase.
  We’ll send a confirmation email with your order summary, reference number and delivery details.

You can pay online through Bank Transfer, Credit / Debit Card, BPI Online, GCash, Online Bills Payments, BancNet, Paypal (Visa, Mastercard), GrabPay, and UBP Online.

We deliver nationwide.

For Metro Manila, kindly allow 1 to 3 working days for us to process and deliver your orders.
For Mega Manila and Luzon, kindly allow 3 to 7 working days for us to process and deliver your orders.

For Visayas and Mindanao, kindly allow 7-15 working days for us to process and deliver your orders.

• Proof of order confirmation
• Valid ID with photo and signature.

If you won’t be able to personally accept your order, you can authorize someone else to receive it. Please provide the following.

1. Proof of order confirmation
2. Signed authorization letter from cardholder
3. Clear copy of cardholder’s valid ID with photo and signature
4. Clear copy of representative’s valid ID with photo and signature

Shipping fees vary per product and delivery area.

No need to worry. We will reschedule the delivery.

• Take note that we will make a maximum of 3 attempts to deliver your order. The 3rd attempt will cost an additional shipping fee.
• Keep your phone open for texts or calls from our delivery crew. They will notify you once they arrive.
• To provide us with more contact details, you can email our customer service team at [email protected].

We accept the following primary and secondary IDs:

1. Primary ID- Digitized Government ID (one of the following)
   • SSS/Unified Multi-Purpose ID
   • GSIS
   • Driver’s License
   • Professional Regulation Commission (PRC) ID
   • GSIS ID
   • Passport
2. Secondary ID (at least two of the ff.)
   • Voter’s ID
   • Postal ID
   • Tin ID
   • Company ID
   • Senior Citizen ID
   • NBI ID
   • Company ID

If your order has not been packed or shipped, you may still cancel it. Send us an email with your order number at [email protected].

We only accept returned products for the reasons below:

• Wrong delivered item
• Defective item
• Damaged item

We’re sorry for this issue. Please report the damaged (physical damage, dents, scratches) or wrong item within 24 hours to our customer service team. Also send a photo of the physical appearance of the product and packaging box to [email protected].

Please report the defective item within 7 days after receiving your order to our customer service team at [email protected]. Our customer service representative will get in touch and arrange your return request soon.

Send us an email with your order number at [email protected]. Our customer service representative will look into it and have the missing item delivered at the earliest convenience.

Processing for refund will be within 5-14 business working days after the refund request has been verified.